Healthcare Professionals — Refer a Patient
A & Z Medical Supplies is Central Ohio’s reliable DME partner for discharge planners, case managers, physicians, and therapists. We handle the insurance, deliver and set up, and keep your office in the loop — so your patient goes home ready.
Whether your patient needs a hospital bed before discharge, a wheelchair after surgery, or ongoing supplies, A & Z makes the referral easy and dependable — with the credentials and inventory to back it up.
Why Providers Refer to A & Z
HQAA Accredited
Held to a national standard of quality and patient safety.
Insurance Handled
Medicare, Medicaid & most plans billed for you — we manage prior auth & paperwork.*
In-Stock & Fast
Broad Westerville inventory means same-day fulfillment on many items.
White-Glove Setup
Trained techs deliver, assemble, safety-test & educate in the home.
How to Refer a Patient
Fax
Send orders to (844) 643-9306
Call
(614) 776-4445, Mon–Fri 10:30–5:30, Sat 11–2
info@aandzmedicalsupplies.com
What to Include With a Referral
To speed things up for your patient, please send: patient name & date of birth; insurance information; prescribing provider & NPI; item(s) needed (with HCPCS codes if available); delivery address; and a contact number. Not sure what the patient qualifies for? Call us — we’ll help.
Frequently Asked Questions
What insurance plans do you bill?
A & Z Medical Supplies is an enrolled Medicare and Medicaid supplier and works with most private and commercial plans, including Molina, Anthem, UnitedHealthcare, Aetna, Humana, Medical Mutual, and Ohio BWC. We verify benefits and handle the billing paperwork for your patient.
How quickly can you fulfill a referral?
Because we keep a broad in-stock inventory in our Westerville showroom, many items are available same-day for pickup or prompt delivery. Send the order by fax and we’ll confirm receipt quickly.
Do you deliver and set up in the home?
Yes. Our trained technicians provide white-glove delivery, professional assembly, safety testing, and patient education for hospital beds, lift chairs, and mobility equipment across Central Ohio.
Will you communicate back to our office?
Yes. We acknowledge referrals promptly and keep your office updated on status, so nothing falls through the cracks and your patient is cared for.
What should we include with a referral?
Please include the patient’s name and date of birth, insurance information, the prescribing provider and NPI, the item(s) needed (with HCPCS codes if available), the delivery address, and a contact number.
Let’s take great care of your patients
Send your next referral to A & Z, or call to set up your office as a partner.
*Acceptance of insurance does not guarantee coverage. Coverage depends on the patient’s plan eligibility, prior authorization, a physician’s order, and medical-necessity requirements as determined by the payer. See full disclaimer in the footer.